In plain English, on its own page.

This matters more than most people expect, so it is not buried in terms and conditions.

Multi-day journeys

More than 60 days before

Deposit refunded in full

60 to 30 days before

Deposit retained, balance refunded

Fewer than 30 days

To be confirmed

Single days

More than 72 hours before

Refunded in full

Within 72 hours

To be confirmed

If I cancel

If I cannot run a day for any reason, you are refunded in full for that day, and I will try to move it first.

Travel insurance

Required, not optional. Buy it when you book rather than later, and check that it covers cancellation, not just medical.

Every figure and window on this page is a placeholder pending Dale's confirmed policy.