The paperwork, stated plainly.

A one-person business has no brand to hide behind, so here is the licensing instead. Several of these are legally required to carry paying passengers in New Zealand.

Small Passenger Service Licence

To be confirmed

Passenger endorsement, class P

To be confirmed

Certificate of Fitness

Inspected six-monthly, not annually

Department of Conservation concession

To be confirmed

Independently audited safety plan

To be confirmed

Public liability insurance

To be confirmed

Tiaki Promise

Signatory

Qualmark

Planned for year two

Every entry above is a placeholder. Nothing on this page goes live without written confirmation, including licence numbers and the insured sum. Publishing an unverified credential is a Fair Trading Act problem, not a tidiness one.

What if I am unwell

This needs a real answer before launch, because a guest planning a ten-day trip will think of it. The options are a named backup guide, or every unused day refunded within five working days. It is a business decision before it is a website one.